{"id":1962,"date":"2025-11-13T05:54:50","date_gmt":"2025-11-13T05:54:50","guid":{"rendered":"https:\/\/ju.ac.ae\/?post_type=events&#038;p=1962"},"modified":"2025-11-13T11:26:25","modified_gmt":"2025-11-13T11:26:25","slug":"training-for-retail-banking-emerging-trends-challenges-and-practices","status":"publish","type":"events","link":"https:\/\/ju.ac.ae\/en\/events\/training-for-retail-banking-emerging-trends-challenges-and-practices\/","title":{"rendered":"Training for Retail Banking Emerging Trends, Challenges, and Practices"},"content":{"rendered":"<p>Retail banking is changing faster than ever, shaped by shifting customer expectations, digital disruption, data-driven decisions, and the rise of smart, personalised financial experiences.<\/p>\n<p>From self-service banking kiosks to hyper-personalised product recommendations built on behavioural analytics. The future of retail banking is no longer only about transactions. It\u2019s about trust, technology, and training.<\/p>\n<p>This session will take a closer look at how banking professionals need to evolve &#8211; not just in what they do, but how they think.<\/p>\n<p><strong>Why this topic matters now<\/strong><\/p>\n<ul>\n<li>New players are entering the market, and customers are more informed than ever. The banks that survive are the banks that will:<\/li>\n<li>Train faster and smarter<\/li>\n<li>Implement agile learning models<\/li>\n<li>Upgrade service experience across touchpoints<\/li>\n<li>Integrate digital journeys with human touch<\/li>\n<\/ul>\n<p>In short, industry knowledge is no longer enough. Learning is now a competitive advantage.<\/p>\n<p><strong>Key themes that will be discussed<\/strong><\/p>\n<ul>\n<li>Emerging global trends in retail banking<\/li>\n<li>Digital innovation shaping customer experience<\/li>\n<li>Challenges banks face today in adaptation and compliance<\/li>\n<li>How training and upskilling are redefining workforce readiness<\/li>\n<li>What future banking professionals need to prepare for &#8211; starting now<\/li>\n<\/ul>\n<p><strong>Speaker<\/strong><br \/>\nMr. Ahmad Hasan<br \/>\nBanking Consultant, UAE<\/p>\n<p><strong>Session Details<\/strong><br \/>\nDate: 20 November 2025<br \/>\nTime: 10:00 AM<br \/>\nVenue: JU Campus \u2013 Female Classroom 13<\/p>\n<p><a href=\"https:\/\/forms.office.com\/r\/cpdMC2ChBw\">Registration<\/a><br \/>\n<a href=\"https:\/\/teams.microsoft.com\/l\/channel\/19%3AxbHdB9WjoHPy94yqPzSMDrnmXRKf1NwJOtUdsMEF5jc1%40thread.tacv2\/General?groupId=9be3b1c6-b854-4b57-a6f7-ab1115c86796&amp;tenantId=766ae0a8-2dd1-4de3-9241-97090c9c8d3d\">Session link<\/a><\/p>\n","protected":false},"featured_media":1973,"menu_order":0,"template":"","format":"standard","meta":[],"categories":[26],"tags":[],"wp_pattern_category":[],"class_list":["post-1962","events","type-events","status-publish","format-standard","has-post-thumbnail","hentry","category-events","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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